customer loyalty

Customer Loyalty in e-Commerce
Do Customer Loyalty Programs Really Work?
Customer loyalty and customer loyalty programs
Customer loyalty: Toward an integrated conceptual framework
The mismanagement of customer loyalty.
Customer loyalty in e-commerce: an exploration of its antecedents and consequences
The Relationship of Customer Satisfaction, Customer Loyalty, and Profitability: An Empirical Study
Customer loyalty and complex services: The impact of corporate image on quality, customer satisfaction and loyalty for customers wit...
The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services
Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate.